I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good
...Brian Farrell
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.
...Kenneth Appleby
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance
...Nigel J Masters
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for
...STUART EWENS
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All received and fitted. Works fine. Thanks
...stephen netherton
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.
...Mr Clifford Hart
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group
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Thanks for your excellent service. Will use you again when necessary
...Norman Kaye
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again.
...Linda Baynes
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£
£1698.02 
