I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again. ...David Austin
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!! ...RACHEL WHITE
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Service very good, but a timed delivery search would be an advantage. ...Trevor LeeSmith
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Thank you. I had got my order but you dispatched it with one day delay! ...Ryszard Wojcicki - RW Building and Maintenance
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Extremely efficient and fast. Would use again. ...Andrew Jackson
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day. ...Anne Drysdale
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Perfect service. ...Richard Carn
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub. ...claude lehuede
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