Very good communication and helpful when there was an issue with my order ... ...Christopher Giles
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
... ...Aquarius Plumbing Services
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning.... ...Bryan Roberts
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ... ...Paul Ravnbo-West
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ... ...a c johnson
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,... ...Chris
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Really pleased with the service! After weeks of searching for a toilet seat impossible to get on the he high street, we used MyTub who supplied a quality product via a local merchant. I wouldnt hesitate to recommend you. Thanks!... ...Mrs Pamela Carter
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou... ...Alan Brook
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much.... ...Roy King - na
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
... ...Henry P Robinson
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