The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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Exactly what was required, on time and reasonably priced. ...John McDonald
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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again. ...Businessclean Cambridge Ltd.
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Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you ...Monique Rodriguez
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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My order was delivered quickly and early on the day that was given to me. I had to order an extra item, and this was handled very politely by the staff over the phone. I would recomend Mytub to my friends. ...william young
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Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done! ...Geoff Yeates
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A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
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