Regular updates on the progress of my order, arrived when planned, great service!
...Nick Hemmings
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
------------- ------------------------- ------------- ------------
Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
...James Bailey
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After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend.
...Hannah Evans
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
...Tom Carradus
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno
...L.Forno
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Excellent speedy service, at a very competitive price.
...Jonathan Carmalt
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Excellent service form MyTub. Email communication very good, delivered the goods to the door of our house very quickly - even faster than stated in the emails. Radiators delivered were in good condition, and the correct parts. Price was better than competitors, will use MyTub again.
...Alan Walton
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many thanks for my filter received on schedule,
excellent service.
...Roger Vernon Bird
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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£
£3.96 
