Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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Good communication,quick delivery and good value, just the service we are all looking for ...Terence Falcus
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said ...Brian Madden
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ...Paul Harewood
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Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team ...Jayesh Mistry
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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A good service ...John
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Item sent quickly and with good packaging, thank you. ...c. dunkley
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly ...MR P KELLY
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