My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
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Excellant service!!
...Karen Sykes
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks.
...Nannette Innocenti
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Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service.
...Aubrey Poole
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub
...John Murray
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No problems item as advertised with good delivery times thank you
...John G Staveley
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Received as promised thank you
...Danny Lafferty
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Keen price. Excellent service
...CM Dawson
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good
...David Lindesay
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£
£450.69 
.jpg "Related item Grundfos Ch 4-50 1ph Booster Pump 1 1/4 44492105")
