|Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
...Hentervene Holiday Park
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.
|Washers received yesterday. Many thanks.
|We were pleased with your prompt and excellent service. Will have no hesitation in using you again.
|Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope!
...Mr. Kevin Gumbrell
|Very quick delivery, good price. Happy!
|Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining!
|Good service and goods as described.
|Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.