Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
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Excellent service. Items were well packed and arrived when indicated.
...Brian Jones
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Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
...Stephen
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reliable service
...ACF Control Solutions
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thanks
was a pleasure doing business,and look forward to doing more in the future thanks again.
...wayne
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
...Phillip Edwards
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Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often
...A R Kerry
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Excellent value for money compared to other sites, would not hesitate to use your company again
...Sandra Coxell
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Excellent service, thank you, will use again.
...Grace Sturman - Country Cast Baths Limited
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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£
£52.80 
