I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ...Victoria Yeomans
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Great product! Great price the cheapest I found online, speedy delivery, would recommend, Ill be using My Tub in the future.
Thanks ...Kimberley Burke
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more ...Peter Carter
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good service-products as expected-good website ...ksk plg
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hi there , no complaints i was very happy with the service i received . i ordered a neautalizer which was on order and would take up to 6 weeks . i think it arrived in 3 to 4 weeks . i was well informed via email of its delivery status and would like to thank all at your branch for doing a great job THANKYOU Steve ...steve jewell
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete ...Peter Clark
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Delivered on time well packaged, many thanks ...NNL
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned. ...Terry Ryman
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