I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again.
...Patricia Grieve
|
We have found your company great to deal with , the ladies in sales have been brilliant.
...Cornwall Wetrooms
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
The service from mytub was first class. Thank you.
...JOHN MCCARTHY
|
excellent service and good price
...brian wakefield
|
I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated.
...Marion Hazzard
|
great service
...ksk plg
|
Processing of order very good , however still awaiting goods
...Alun bassett Jones
|
Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
...Groeger
|
You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
|
£
£100.04 
