Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again
...Carol Beasley
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I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you.
...S T Paterson
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Best price i found item arrived quickly well packaged. Great thanks
...mike
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.
...Brian Farren
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary
...sea designgroup
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
...B.Mistry
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again
...Ray Le Goubin
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine
...ian mcalpine
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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£
£100.04 
