Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
...Phillip James
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Found the service from mytub first class,
Thanks very much, will certainly use again :
...Adrian Robinson - A
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Very happy with the service from MyTub.
We very much appreciate the updates re. delivery date.
Will certainly be visiting your website again and look
forward to placing more orders with you.
Mim Gamble
...Heat Plant Services Ltd
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier.
...Roy Pittman
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve
...Brian Wilkinson
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine.
...Angela Hannah
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Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope!
...Mr. Kevin Gumbrell
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Excellent service and price we will defiantly be using you again
...TAP Mechanical LTD
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Good service Thanks
Arrived as predicted and the job is done
...Colin Johnson
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£
£7.26 
