1st class service thanks
...chris martin
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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though.
...David Allen - ̷ Allen
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn .
...Mr D.M. Fenn
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
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Order arrived quickly and was perfect for my purposes. Thanks.
...Nigel Bryant
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Order arrived in good time. Unbroken.
...John Alden
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Great service ,thank you.
...Vsevolod Loktyukhov
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Order received in time given. Good service. Thanks.
...Allendale Estates
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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£
£52.80 
