Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE ...Cedric Beeby
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Delivered on time ...Karen White
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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Great service from you, so thank you ...James Robinson - Lee Robinson Associates Ltd
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you. ...Philip Hope - Phil Hope Plumbing
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect. ...Jack Riggs
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Good all round service in terms of website easy to use & better than most, keeping me informed on delivery date I didnt have to go checking order status - you sent me helpful emails, product availability, price, and order turnaround. ...David John Akerman
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Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family! ...Mr. Bali Jhalli
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Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...Colin Edward Townsend
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