Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
|
Excellent communication will re order ...Marcus Sutton - K.Sutton
|
Excellent service. ...Peter Wood
|
Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You. ...Mr C P Ryan
|
Dear Sirs,
Our opinion regarding your products which we have recently received, is that they are in a high level of quality and very shiny, hope this impression will remain after a long time of use.
Best regards
George Pavlou ...Georgios Pavlou - JGP Hellas Ltd
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
Supplied on time kept informed of orders progress delivered on day we were told good service ...jack ford plumber0
|
Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
|
Mytub provide an excellent service especially for smooth delivery to us in Malaysia. Will use your service again next time. ...Fadzli Abdul Halim co HANGTERA ENTERPRISE
|
Entirely satisfied with your service - many thanks. ...Simon Ward
|