Wrong item delivered. My Tub were on the case straight away and now have the correct item.
...George Cowie
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though
...alan collins
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Arrived in good order exactly on time and as stated in the catalogue.
Thank you.
...Greg Borgartz - Essex Wildlife Trust
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Excellent service.
Free delivery
Hassle free
...D Bailey
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The product came in good time
...Stephen Carson
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth
...Richard Preuth
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet
...kevin maguire
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends
...Eileen Roache
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal.
...John Wakefield
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£
£3.24 
