|Very quick delivery and extremely happy with the part and service !
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|Special order delivered when promised great service thanks
|Excellent Service. Excellent communication. and Fast delivery. WELL DONE.
|Thank you for the exceptional service and prompt delivery on the day requested.
|Good price & quality, but delivery quite slow.
|The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
|Fantastic service thanks so much 100%
|Thanks for the excellent service, also the staff were most helpful in helping me choose the best product