|Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
|Good service, fast response to questions and efficient delivery. Thanks.
|Excellent service, nothing else to say about it.
|The tap arrived as you promised. My only comment your service is the lack of it at weekends!
|Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals
...Mrs Norah Powell
|Wow, and excellent service from the date of order to the date of delivery. Very helpful with excellent communications. Would definitely use this service again and would highly recommend to others.
...A R Barrett
|Very prompt delivery. Well done
...Mrs I Kinchin
|Excellent service, kept me informed of expected delivery. Thank you
|Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent