|Great service. The Product was delivered from a local plumbers merchant.
|Very good communication and an excellent service. Thanks.
|Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
|tap arrived on time. fitted it this weekend works a treat thanks
|Order processed and delivered quickly. Packaging was a little light just a bag but all was ok.
|Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you
|The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|goods arrived on specified date, in good condition - thanks
...KMS Facilities Group Ltd