The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Excellent service from initial enquiry through to speedy delivery. Thank you. ...Darren Plowman-Read
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that. ...Paul james construction
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Delivery date changed a few times at short notice, but always kept informed. ...Robert larkin
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks! ...Robert Gilmurray
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Many thanks a very good part to improve the operation of our boiler unfortunately it had 1 item missing from the kit the 90 deg elbows please can you also put the customers name on the delivery note. It is installed and working well. you could make people more aware of this part and its benefits ...Mike Maynard
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Extremely happy to have found this company the materials turned up on time and Steve was extremely helpful on the office with assisting us with the order
Will definitely use this company again ...Peter Janes - P Janes ltd
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ...Paul Ravnbo-West
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Excellent service. Goods orders easily, delivered very quickly, and kept informed of delivery progress throughout. Would recommend and certainly use Mytub again ...Craig Turner
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received without a problem and thanks for prompt service. ...Brian Behrman
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