I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified. ...Bruce Armstrong
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale ...Mr J P Lightfoot
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott ...W. K. Scott
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Cannot fault your service, it was much faster than I expected, thankyou very much. ...Brian Marshall
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
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Goods arrived in perfect condition and as advised. I was updated fully at all times during the order and delivery procedure both by email and once by telephone.
Stay safe and keep well.
Best regards,
Nigel Street
CSI Management Ltd..
...Nigel Street - CSI Management Ltd.
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Thanks for a great service, yet again! ...ELCCH
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette ...Jennette Bradbury
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