Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
...Glen Keller
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Laurie
I wish to send my thanks to you, I have received a call from the centre at about 10.45 this morning to say that my shower had arrived, thanks again for all your efforts in making this delivery happen eventually.
Regards ...Lorraine Parker
Site Office Administrator
Sir Robert McAlpine
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job. ...alan leiper
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Great Service, although units took longer than expected to arrive ...Mr Brian Mason
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement. ...Paul
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Very easy to order, fast delivery and very clear information throughout. ...nationwide platforms
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou. ...neil biggadike
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Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
...Carolyn Harrison
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