I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete ...Peter Clark
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully. ...Brian Draper
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Hi Lawrie
Just thought I would like to thank mytub for a great job done.
Great price, delivered ahead of time and kept well informed of the order pregress.
Well done all.
I shall use you again. ...Ron Hawkins
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Very prompt service. The goods were exactly as I ordered ...Ashorne Hill Management College
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No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB ...David Buxton
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone ...Peter Vanstone
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Excellent service very fast delivery and all for a very reasonable price ...Andy Betts
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I was very impressed with all aspects of the service we had from My Tub ...British Gas
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again. ...Robert Kirk
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