I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!
...Terry Morrissey
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service.
...John Trafford-Owen
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wonderful service in all respects. Would definately use again and also recommend.
...Anastasia Aylward
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
...roger appleton
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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Unit has arrived.
But slow delivery.
...Richard Pearson - Above
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very quick a bit expensive for such a small ttem but good service
...d.daniels
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Super delivery for an excellent product at a most competative price.
Many thanks JBC
...Jack Cohen
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£
£265.41 
