Good prices, not the fastest delivery but regular status updates. Useful for their eclectic mix of products. ...Simon Hobson
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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ...Michael Illstone
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My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order. ...Barry Barnes
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...GASFLOW PLUMBING AND HEATING
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everything was smooth ... arrived perfect - many thanks ...mandie simon
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you ...Peter
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Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future. ...Paul Burrows
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
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I was without a working fridge for about a week while waiting for a part ordered from another supplier. Eventually found out that the part was out of stock. Found you guys on the web ordered the part with next day delivery and thank goodness we have cool beers and cold milk. I would like to say thank you to Jeanette who took my call, she was very helpful.
Thank You
JohnM ...John Mason
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