Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again. ...David Gough
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell. ...REV. B. POWELL
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Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you ...Patrick Squire
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future. ...Gary - Bygrave
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
...Nicholas Hartley
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy ...Victor handley - H
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts. ...Sam Plumbe
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Absolutly brilliant service.
when they say they will do they do - delivery happens costs are good and price check is honoured.
Kept informed at all stages and apologise if something is not quite 100% even though its not critical or detremental.
Communication is out of this world ...Peter Russell
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan ...tristan shelton - Mr
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
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