It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued. ...Roger Kenyon Barnes
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Excellent service, fast delivery and items as described. ...Russell
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Received with thanks.
...T.A.Foots Plumbing
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prompt delivery, good service with regular updates. 5 star ...joseph offia
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend. ...Darryl Clifford
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Had what I needed and delivered in quick time! ...Michael Inglis
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You have a great service and offer very reasonable prices on hard-to-find items. ...Amadi Cisse
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Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again ...JAMES SCANLON
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