Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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very good prompt service ...ksk plg
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much. ...Angela Foister
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Good service, kept me update with shipment delivery information. ...Beverley Spear - Hobart Manufacturing UK
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Super prices! delivery very quick, thanks. Will remember you, your in my favourites ...J Nedly
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excellant service part fitted and woking ...trevor brown
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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As always, excellent service and prices. ...John Cruickshank
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Great service and value
...Julie Carritt
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