Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards. ...Don Edwards
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All delivered as promised. thank you ...DAVID TARBARD
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Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub. ...Ged Mead
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Excellent service and communication
Good price
Well done ...Edward French
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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The shower screen I ordered arrived promptly and is great! It is everything it said it was in the online description and was easy to fit and adjust.
I think it is excellent value for money. ...Mrs Susan Arnold
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I spoke to a very helpful lady while I was ordering a part through your web site this afternoon. She helped me through the ordering process and I also enquired about next day delivery. Unfortunately I was too late to achieve the next day deadline, but this lady did all she could to see if this could be achieved for me.
Many Thanks for her efforts.
Regards ...Alan Muggeridge
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Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
...Michael Elworthy
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish ...Mr K Advani
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