I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding. ...Neil Parsons
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...Jeremy Curtis
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside. ...Jim Stonehouse
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
...V wiffen
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub. ...Paul Hinton
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Thank you so much......i placed two separate orders and both came the next day. I will certainly be reccommending and using " My Tub" again.
Thanks again,
J Smart Plumbing. ...J Smart Plumbing
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Exactly what was required, on time and reasonably priced. ...John McDonald
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than ...Terry Wybrow
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Excellent service, thank you ...june bowden
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