Very good communication and helpful when there was an issue with my order
...Christopher Giles
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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no problems. excellent service.
...r pattinson
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Excellent service really efficient will use you again. Neil
...Neil Purdue
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very good customer service !
...Marta - J and Z Construction Ltd
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Sink and tap are better than anticipated, always a problem when ordering just from photographs.
Delivery was a bit of an issue, stock not available but then it was available. Dispatch did keep me informed. Arrived on the day stated and the sink and tap in perfect condition. Just need to install it now:
...Keith
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Many thanks for sorting out the problem of delivery.
...Charlie Gregg
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.
...Perrys
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Delivered on time, no problems using Mytub.
...Dot Yang
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Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done
...judith gillett
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£
£954.09 
