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Displaying: 1 - 1 Kettler ranges - page: 1 |
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Displaying: 1 - 1 Kettler ranges - page: 1 |
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thanks for fast delivery highly recommended ... ...29
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub... ...Lynn Frances Andrade
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Good service and communication - would recommend.... ...Gordon Dougan
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
... ...Paul Newton
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Excellent service, good communication, quickly located a part that everyone else said was obsolete.... ...Piers Goodman
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Delivered promptly and at a very competitive price... ...Chris Brownson Architect
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.... ...Romney Hythe
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
... ...Sol Goodall
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Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price.... ...d collison
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Thanks
Please note only three knobs fitted out of six sent
Any help ... ...George Egesi
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more reviews... |
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