Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
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slow delivery, moderate price, not over impressed. ...mike trask
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive. ...John Godfrey
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service ...MR WILLIAM J RENSHAW
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future. ...Ashley Ford
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Great Service, just the right item, came on time. I will use Mytub again ...Geoffrey Taylor
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Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias ...Jennifer Mathias
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Many thanks for sorting out the problem of delivery. ...Charlie Gregg
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My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T.. ...David Tourle
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