Product arrived on day stated in order update e-mail. Thanks. ...Graham Russell
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Regular updates on the progress of my order, arrived when planned, great service! ...Nick Hemmings
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fast delivery,basin arrived in good condition,so all pleased here thanks. ...BRIAN MILNE
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Goods arrived safely 1 day earlier than originally advised.
Thank you
...robert williamson
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Excellent delivery and progress reports thank you. ...ERVIN AMASTEEL
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Very good value and delivered in good time. I would definitely use My Tub again. ...Greg Denton
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Very efficient service! Delivery was made day after order was placed - Brilliant! ...DONNA JENKINS
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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