|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|First Class Service.
Delivered on time.
Kept informed of order status.
|I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
|Excellent service with very helpful staff
|Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction.
|excellent price, good quality and rapid delivery. Would recommend this site to everyone.
...Hugh Pidgeon - East Riding Leisure Haltemprice
|Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again.
...charles coulson - Charles Coulson
|order recieved very pleased
...mr j a j mann
|Hi, I would like to say that your service to me has been first class.
communication with Christine has been quick and efficient. A credit to your company will use you again.
|Many thanks for your efficiency. I have collected my order from Yeovil Plumb Center this morning.