Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
...R.F.Alexander
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Goods received in good order but not in the 2 days originally promised. 5 out of 10 ...Dacefield Services Ltd
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise. ...Malcolm Drysdale
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again. ...M Roberts
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Excellent service! Thanks parts arrived and were collected OK ...Robert
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Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you. ...daniel lofthouse
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend. ...David Meredith
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional. ...Ronnie Golding
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