|Good communications during order process goods arrived at stated time overall good service.
|Great service - right product turned up when promised despite the snowy conditions. Thank you.
|The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent.
|Product arrived on day stated in order update e-mail. Thanks.
|got the parts picked up thanks for your prompt service
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|All products arrived on time - Good service
...John Hawson - City of London School
|I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
|Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!