Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good
...Brian Farrell
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Excellent and speedy service.
...Delia Gaze
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item has been recieved , very happy with service.
...David Bingham
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service.
...Mr Gregor W. Jack
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good experience all round. Helpful when enquiring re suitability of item I needed to purchase. Prompt response. Accurate also. Sink came very promptly and as advised by my tub. very impressed.
...david hemmings
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again.
...m dowling
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service.
...Martin Land
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you
...AJS Heating
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.
...Matthew Lewis
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£
£404.99 
