We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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As always, excellent service and prices.
...John Cruickshank
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
...John Mellon
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Toilet seat and cover ordered, delivered and fitted within the week!!!
...Helen Coleman
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Thanks for a hassle free order and delivery.
...Mr Alan Roper
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again.
...Martin Lee
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Very good service once again, good communication, prompt delivery, many thanks.
...RDW Plumbing
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Excellent service really efficient will use you again. Neil
...Neil Purdue
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order arrived on time and as described. thanks.
...mr Paul East
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you
...Charlie Elliot
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£
£1067.82 
