Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks. ...Pauline Barthel
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Thank you, yes I received the order in perfect condition, I want to thank you for the service and communication during the preparation of the shipment
THANKS !
René
Service 5 étoiles!!!!! ...Rene Gelinas
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star. ...Alistair Smith
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I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day. ...Paul Morris - 8 Greenhaven Rise
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Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
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Good service with genuine part delivered on time and within a couple of days. ...Stephen Caddy
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Thanks for that - excellent service from your lot - Ill be back ! ...Graham D
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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goods received on time. Very pleased with service ...A C FOSTER BUILDING SERVICES
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