Great communications and service from all concerned. Easy to navigate through the website to find the parts needed. ...David Parker
|
Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
|
Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
|
The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me. ...elllen mccarthy
|
Thank you I received my order in double quick time a very professional service and Im sure I will be using you again.. ...tony cadwallader
|
1st class service delivered on time and product good quality.I will definitely be shopping be shopping here again. ...alistair wilson
|
2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
|
The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
------------- ------------------------- ------------------------- ---------------------
Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
|
Thank you
Order arrive on time,will definatley use My Tub again. ...david payne
|
I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again. ...Mike Tattum - Mr
|