Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that. ...Rick Boelens
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Very helpful and efficient. Traced a replacement Bristan soap dispenser and arranged for courier delivery. Prompt service and to be recommended. ...Geoff Sanders
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ...Mr Brian Green
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Delivered the day you said excellent service.
Ray Ward ...Ray Ward
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess. ...John Burgees
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Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
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very good service kept informed as to the delivery progress by email exactly as ordered and delivered on the stated day willuse again and will recomend to all ...mr keith fisk
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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton ...bernard egerton
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