Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated.
...Vigo Software Ltd
|
1st class - will use again
...paul thomas - globe plumbing
|
The tap arrived as you promised. My only comment your service is the lack of it at weekends!
...John Dunsbee
|
Goods received as ordered and as per estimated delivery date. Thank you.
...Adrian Porter ta
|
excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
|
Excellent service and fast delivery. A big thank you especially to Christine for her help
...Robert dowles
|
many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
|
I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
...Marta Kiepura
|
£
£6562.00 
