Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
...Phillip Edwards
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Great communication and brilliant product.
...Kelly Govier - MD Govier Electrical Engineering Ltd
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Good value, quick service
...Stuart Ainslie
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goods received on time. Very pleased with service
...A C FOSTER BUILDING SERVICES
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Excellent friendly service, good communications, quality products .... and the best prices around!
...Mike Strange
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
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Excellent communication throughout right through to delivery. Keep up the excellent service
...Jason Nutkins
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I used this company for the 1st time this week. The website was easy to use with accurate information of the required product . The service provided was excellent, prompt delivery and well packaged. I tried 4 local outlets without success,lucky to find MyTub.
...Isabel - Jones
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Christine, thank you for your great communication and going that extra mile in sourcing the specialist tube for our pneumatic system at our hospital in Basingstoke . A great company would highly recommend .
...andrew - hospital
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£
£3038.80 
