Very helpful and efficient service ...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements. ...Arthur Avery
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Good morning Sophie, thank you for the delivery information, order received before 9am this morning.
Excellent service, price and delivery my complements on such an efficient organisation.
...Michael Arnison
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks! ...Lynn Hunt
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A great service. Nick H ...Nick Hawksley
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Good customer support , fast delivery , Satisfied .
***** ...Il SOLE - LOMY
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Great suppliers, keep you informed of progress, use them all the time. ...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...Peter Clark
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