Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...A Lennon
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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Very prompt delivery. Well done
...Mrs I Kinchin
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad. ...Mr Mark Shaw
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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Good service and prices. Ordered heated mirrors and a shower screen. Delivery slightly delayed, initially notified of this. Then had to email to find out if order had arrived at depot. It had, but depot glasgow did not have a van going out to Stirling. To get the goods to me depot sent some one out in their own car to ensure I had the goods in time for my bathrooms refit. Goods arrived in perfect condition. Was very pleased. ...M Thompson
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Excellent service. Items were well packed and arrived when indicated. ...Brian Jones
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again ...Paul stretton
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced ...MARTIN SEYMOUR
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