Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you. ...A C Shortland Webb
|
Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
------------- ------------------------- ------------- ----------------
Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
------------- ------------------------- ------------- ---------------
Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
|
The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler. ...M Browne
|
Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...Brian RidleyJones
|
Thank you,excellent service and communication : ...Nick Forrester
|
Excellent service, quick delivery very happy with my new fire coals.
Thanks ...Darren Webb
|
A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
|
Delivered on time, no problems using Mytub. ...Dot Yang
|
Easy to order on line. Excellent service. Goods arrived promptly and exactly as described. ...Doreen Binnie
|
Yes thank you received in one piece. ...Mrs C Gilboy - 1-2 Call Drainage
|