Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation. ...Flow Dynamics Ltd
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RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS ...Mark Gough
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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Excellent service and kept informed through out the purchase I would definatley use again ...Robert. JenningsYoung
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1st class service Thank you ...Mr G Robinson
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Order received thankyou. ...Simon Hartshorne
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns. ...Frances Burt
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Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback ...ian goulding
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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