Once again, goods delivered speedily and on the specified day.
...paul salotti
|
Excellent customer service, keeping us informed about the delivery date for our order: thank you!
...Maurice Whitehead
|
We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
great service . thanks very much . trev .
...tm building services
|
great service ,kept informed about delivery would use again
...ALAN M KIRTLEY
|
Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service
...Mrs A Limb
|
havent used your service before im very impressed by your prompt service andand step by step information and the young lady who processed my order will definatly use your company again regards steve green.
...dbs
|
Very helpful and efficient service
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
Excellent service, quick reply to questions and delivery on day I wanted.
Would recommend!!!
...Amanda Robotham
|
£
£3038.80 
